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Security Alerts

IMPORTANT NOTICE: Phishing SCAM targeting online banking SITES

Please note that this scam is targeting many different online banking sites and is in no way exclusive to Bridge Credit Union.

Members affected by this scam have a malicious program on their computer that displays a pop-up in online banking. The pop-up attempts to lure the member to a fraudulent site offering free gifts, games, credit checks, or other rewards.

If any member believes this has happened to them please report it immediately 800.434.7300. If the pop-up appears, log out of online banking and other sensitive online applications before navigating to other websites. Additionally, please refrain from conducting any sensitive online transactions until all malicious software has been removed from the computer. Do not click on the link or enter any personal information. 

As always, be extremely suspicious of pop-ups that appear in online banking.

NCUA Warns of Text Phishing Scam

ALEXANDRIA, Va. (Aug. 23, 2016) – The National Credit Union Administration has received consumer calls about a suspicious text message claiming to come from the agency.

The message reads: “National Credit Union Administration Alert for (recipient’s phone number). Contact 844-234-5445.”

This is not a communication from NCUA. The agency does not seek personal information through the internet or on the telephone.

Please contact NCUA’s Consumer Assistance Center at 1-800-755-1030 between 8 a.m. and 5 p.m. Eastern if you receive one of these messages. NCUA also recommends contacting your credit union and local law enforcement.

You may also contact the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.

NCUA operates an online Fraud Prevention Center that offers information about avoiding frauds and scams on its website.

CU*Secure provides you with up-to-date tips for keeping your money secure.

If you suspect you may have become a victim of identity theft as a result of this scam, you should immediately contact the three major credit bureaus and request a fraud alert be placed on your credit report: Equifax (888-766-0008), Experian (888-397-3742), and TransUnion (855-681-3196).